Pre-Contractual Information Form

Last updated: 05.10.2026

Provided under Article 48 of Turkish Consumer Protection Law No. 6502 and Article 5 of the Distance Contracts Regulation: the information a consumer must receive before a distance contract is concluded. Acceptance of this form is confirmed separately at checkout.

1. Information About the Seller

Legal Name: Ali Kotan
Business Type: Sole Proprietorship (Şahıs İşletmesi)
Owner: Ali Kotan
Address: Ritim AVM, Cevizli Mahallesi, Zuhal Caddesi No: 46, İç Kapı No: 50, Maltepe / Istanbul, Türkiye
Phone: +90 534 468 27 69
Tax ID (VKN): 5810910912
Tax Office: Kartal Tax Office
Email: info@cyberlionai.com
Website: www.cyberlionai.com

2. Essential Characteristics of the Product/Service

Digital security scanning service: analyzes SSL configuration, security headers (CSP, HSTS, X-Frame-Options, etc.), e-mail records and core OWASP checks.

Pro subscription (₺249/month or ₺2,490/year, VAT included): 50 security scans per month, OWASP Lite checks, a PDF report grouped by OWASP with a code-example fix guide, scan history and score trend in the panel, daily automated monitoring (score drop, SSL and domain expiry, and blacklist alerts shown in the panel), a live trust badge and email support.

Enterprise subscription (₺1,990/month or ₺19,900/year, VAT included): unlimited scans, 1-Click Fix with the Buyer's own Cloudflare token, daily monitoring and availability checks every 5 minutes, a Trust Stamp pre-check with KVKK cookie / third-party script analysis, priority support and corporate invoicing.

One-time fix service ("We fix it") - Software Security Remediation Service: remote remediation of scan findings by the Seller. Prices include VAT, per finding: simple security headers ₺500; TLS/SSL, DNS and e-mail records and findings that need site-specific changes ₺1,000; full package (including OWASP findings) ₺5,000. When several findings are selected the total never exceeds the full-package price. Buyers with an active Pro or Enterprise subscription receive a 50% discount. The service is provided only for domains whose ownership is verified in the Buyer's account; any access needed (e.g. server or DNS panel permissions) is provided by the Buyer.

The services are delivered entirely remotely and electronically; no physical goods are shipped.

3. Total Price, All Taxes Included

The Pro subscription costs ₺249.00 VAT included (₺207.50 + ₺41.50 VAT) per month and the Enterprise subscription ₺1,990.00 VAT included (₺1,658.33 + ₺331.67 VAT) per month (VAT 20%). With yearly billing, the Pro subscription costs ₺2,490.00 VAT included (₺2,075.00 + ₺415.00 VAT) and the Enterprise subscription ₺19,900.00 VAT included (₺16,583.33 + ₺3,316.67 VAT) per year. The one-time fix service costs ₺500 / ₺1,000 (VAT incl.) per finding, or ₺5,000 (VAT incl.) for the full package (50% off for Pro and Enterprise subscribers). The VAT-inclusive total is shown clearly at the payment step. No additional fee or charge is added beyond what is explicitly stated.

4. Payment Method and Plan

Payment is collected via the credit/debit card option shown at checkout, paid in full, as a subscription that renews monthly or yearly according to the chosen billing period. Payments are processed through the iyzico secure payment infrastructure; card details are never stored by the Seller.

5. Performance Period and Method

The service is deemed performed once it is activated on your account, within 24 hours of payment confirmation at the latest. As delivery is digital, there is no shipping process or shipping cost.

Performance period: The one-time fix service ("We fix it") - Software Security Remediation Service is performed within 3 (three) business days of payment confirmation; for urgent orders, completion within 24 hours is targeted. If domain access, Cloudflare authorisation or the Buyer's approval is delayed, the period is extended to at most 5 (five) business days and the Buyer is informed. The service is performed remotely; there is no physical delivery.

6. Cases Where the Right of Withdrawal Does Not Apply

Consumers ordinarily have a 14-day right of withdrawal in distance contracts. However, because this service is a digital service performed immediately by electronic means, and performance begins immediately upon the Buyer's consent and payment, the exception under Article 15(h) of the Distance Contracts Regulation applies. The Buyer expressly and in advance accepts this exception at checkout. See our Distance Sales Agreement for details.

Right of withdrawal for the one-time fix service: at the order step the Buyer expressly consents to the service starting within the withdrawal period. Under Article 15 of the Distance Contracts Regulation, the right of withdrawal does not apply to services whose performance began, with the consumer's consent, before the withdrawal period expired. The order can be cancelled free of charge before work begins; any payment already taken is refunded in full.

7. Complaint and Objection Channels

Send requests or complaints to destek@cyberlionai.com; we respond within 30 days at the latest. You also retain the right to apply to District/Provincial Consumer Arbitration Committees or Consumer Courts, within the monetary thresholds set annually by the Ministry of Trade.

8. Duration of the Contract

The subscription renews automatically each month or each year, according to the chosen billing period, unless cancelled. The Buyer may cancel at any time before the next billing period; cancellation takes effect at the end of the current period.